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Questions and asnwers

Discover Ulcinj and Hotel Umma: Frequently Asked Questions (FAQs)

Planning your visit to Ulcinj and Hotel Umma? Here are answers to some of the most frequently asked questions to help you plan your perfect stay at our luxury 4+ star resort.


About Ulcinj and the Location

Q: Where is Ulcinj located?
A: Ulcinj is a stunning coastal town in Montenegro, situated along the Adriatic Sea. It is known for its rich history, beautiful sandy beaches, and vibrant culture.

Q: What are the main attractions in Ulcinj?
A: Ulcinj offers a variety of attractions, including:

  • Velika Plaža (Long Beach): A 13-km sandy beach perfect for relaxation and water sports.
  • Old Town (Stari Grad): A historic area with cobblestone streets, ancient architecture, and panoramic views.
  • Ada Bojana: A serene river island, ideal for nature lovers.
  • Valdanos Bay: A picturesque bay surrounded by olive groves.

Q: How do I get to Ulcinj?
A: Ulcinj is accessible by car, bus, or private transfer from major cities in Montenegro or nearby countries. The nearest airports are in Podgorica (72 km) and Tivat (85 km). Hotel Umma also offers an airport shuttle service at an additional charge.


About Hotel Umma

Q: What type of accommodations does Hotel Umma offer?
A: Hotel Umma features 60 air-conditioned rooms and apartments, all with private balconies, flat-screen TVs, free Wi-Fi, and premium toiletries. Room options include:

  • Economy Double Rooms (15m²)
  • Standard Double Rooms (17m²)
  • Deluxe Double Rooms (20m²)
  • Triple Rooms (30m²)
  • One-Bedroom Apartments (45m²)

Q: What facilities does Hotel Umma provide?
A: Hotel Umma offers a range of premium facilities, including:

  • Three outdoor swimming pools (two on the ground floor and one rooftop pool).
  • A restaurant and bar.
  • Free private parking.
  • Complimentary Wi-Fi (free of charge)
  • Family-friendly rooms.
  • Airport shuttle service (additional charge).

Q: Does Hotel Umma offer activities?
A: Yes, Hotel Umma provides various activities, including:

  • Beach access.
  • Bicycle rental (additional charge).
  • Live music or sports events.
  • Off-site activities like horseback riding and diving (additional charges apply).

Q: What are the check-in and check-out times?
A: Check-in starts at 14:00, and check-out is until 11:00.

Q: Are pets allowed at Hotel Umma?
A: Unfortunately, pets are not allowed at Hotel Umma.


Dining Options

Q: What dining options are available at Hotel Umma?
A: Hotel Umma offers half-board dining, which includes a breakfast and dinner buffet. Our restaurant serves a variety of international and local dishes to suit every taste.

Q: Are there vegetarian or special dietary options available?
A: Yes, our restaurant can accommodate vegetarian and other dietary preferences upon request. Please inform us in advance of your requirements.


Pricing and Discounts

Q: Are there discounts for children?
A: Yes, Hotel Umma offers the following discounts for children:

  • Children aged 0-3 stay free of charge.
  • Children aged 4-11 receive a 50% discount.
  • Children aged 11-17 receive a 30% discount.

Q: What is the payment policy?
A: A 20% non-refundable advance payment is required to secure your reservation. We accept Visa and MasterCard as payment methods.

Q: What is the cancellation policy?
A: You can make changes to your reservation up to 7 days before arrival without any additional costs, except for the non-refundable advance payment.


Booking and Reservations

Q: How can I book a stay at Hotel Umma?
A: You can book directly through our website or contact us via phone at 069639446.

Q: Is there a minimum stay requirement?
A: There is no minimum stay requirement; however, we recommend booking early to secure your preferred dates.

Q: Can I book group accommodations?
A: Yes, Hotel Umma can accommodate group bookings. Please contact us directly for special arrangements and group rates.


Travel Tips for Ulcinj

Q: What is the best time to visit Ulcinj?
A: The best time to visit Ulcinj is between May and September, when the weather is warm, and the beaches are at their best.

Q: What should I pack for my trip to Ulcinj?
A: Essentials include swimwear, sunscreen, comfortable walking shoes, and light clothing for the summer months. For off-season visits, bring a light jacket for cooler evenings.

Q: Are there any local customs or tips I should know?
A: Montenegrins are known for their hospitality. Tipping in restaurants is appreciated but not mandatory (around 10% is standard).

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